blackpool transport customer services

This dedication to inclusion extends from the physical design of buses and trams themselves to the UI and ease-of-use of Passenger’s digital products. The affordable app for smaller bus operators looking to add mobile ticketing and live bus tracking to their customer experience. Blackpool Transport is dedicated to people. Part of that customer satisfaction is BT’s dedication to fleet renewal. Millenium Trams 3. ... Public transport. Driving. More information Accept. Passenger is an extremely simple product to use – there’s very little room for confusion, which means that people from all walks of life can make use of the benefits it offers.”. “The bus must fight for its position as the preferred travel mode of choice”, says Grindey. “We would not have been able to achieve that without Passenger, which is a resounding endorsement of the technology that they build.”. We anticipate that with increased trust in our services, customers are far more likely to travel as a result of implementing Live Buses.”. But it wasn’t just the draw of the attractions themselves that made Blackpool a success – it was the convenience of getting to them. Apply to Customer Service jobs now hiring in Blackpool on Indeed.co.uk, the world's largest job site. Like to be prepared? Our customers can access relevant bus and travel information in a manner that is understandable and accessible for all.”. Here Monday - Friday 8:30am - 5pm to answer your queries. Our new buses have leather seats, Wi-Fi and USB ports so you can sit in comfort whilst charging your phone. With Passenger’s app – and with Passenger Cloud working behind the scenes – the barriers that might traditionally prevent users from getting on the bus, such as not knowing when it’s going to turn up, or how much it’s going to cost, are removed. You must wear a face-covering onboard public transport unless exempt. So you don’t need to go to the trouble of phoning, emailing, writing to us or visiting, please go to the relevant part of the website to find what you want, before you contact us in any other way: Search our website 1. “Our visitor market needs to be able to access up-to-date information and travel with confidence, and we need to update information to cater to them on the fly. Our customers can access relevant bus and travel information in a manner that is understandable and accessible for all.”. In recent years the business has been transformed to become one of the most innovative and respected operators within the transport industry. Blackpool Transport Services Ltd Today at 11:30 AM From Sunday 03 January, we will be trialling some changes to our ser ... vice 3 for 4 weeks as we introduce longer buses with more capacity to … We’ve been working with the operator since 2017 to make bus travel easier for all and align our products with its inclusivity aims. The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. Balloon Trams 2. “Our dedication to providing accessible and inclusive transport for all has seen us deliver multiple projects relating to disability both mental and physical over the past three years. “The bus must fight for its position as the preferred travel mode of choice”, says Grindey. Blackpool Transport Services have announced that bus and tram services will continue running with minimal changes. Not just the tramway – which now runs for 11 miles and carries some 5.2 million passengers every year – but also the town’s fleet of 130 buses, which cover the Fylde Coast. 30 Day tickets can be purchased in advance at our Customer Centres on Market Street and Rigby Road or from any PayPoint outlet. Mobile ticketing and journey planning stand as two of the features that Blackpool Transport’s users have most benefited from. Not just the tramway – which now runs for 11 miles and carries some 5.2 million passengers every year – but also the town’s fleet of 130 buses, which cover the Fylde Coast. Passenger is an extremely simple product to use – there’s very little room for confusion, which means that people from all walks of life can make use of the benefits it offers.”. That empowers the customer to plan and manage their journey much more confidently. 01253 473101. That empowers the customer to plan and manage their journey much more confidently. Drop us a line to find out more about how we can help. This strategy works to the benefit of all involved: people are made happier and more comfortable which in turn increases patronage on Blackpool Transport’s services. “This open engagement has allowed us to constantly push the boundaries of what is and isn’t possible. You must wear a face covering on public transport. Blackpool Transport Services Limited Conditions of Travel 1. 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